A. The prices charged vary significantly between retailers with the average household able to save around $175 per year by switching to the cheapest retailer in the area. Some households can save much more. This website, What's My Number, is designed so that you can find out how much you could save by switching electricity retailers and the Consumer Powerswitch site lets you see details of the different offers available.
A. Almost all homes have a choice of at least 4 retailers. Check out suppliers in your region here, or click through to Consumer Powerswitch (https://www.powerswitch.org.nz) to see all the pricing options available to you after finding your saving number.
A. Each retailer has its own terms of supply that they require their customers to agree to. These can usually be found on their websites or provided to you on request.
A. No, a retailer does not have to accept new customers. It is entirely up to the retailer. However, if a retailer has started the formal switching process to accept you as a customer they cannot withdraw the switch because they have changed their mind.
A. No, these payments are not included in our calculations so there may be additional benefits of being a TrustPower customer. Only TrustPower customers in Tauranga city and Western Bay of Plenty District are beneficiaries of the Tauranga Electricity Consumer Trust (TECT). As a major shareholder in TrustPower, TECT receives dividends from TrustPower and distributes a proportion of those dividends back to customers.
A. Bosco is excluded as a retailer as our calculations do not cover apartments. The separate agreements landlords or development companies may arrange preclude us from being able to give meaningful comparisons.